QUALITY CONTROL HEAD FOR STEEL INDUSTRY

A Quality Control (QC) Head leads the quality control department, managing inspection protocols, compliance, testing operations, and team leadership to ensure products meet internal, industry, and regulatory standards. You can adapt the standard job description template below for your organization: Job Title: Head of Quality Control / QC Manager Reporting To: Director of Operations / Chief Operating Officer / Board of Directors Department: Quality Control & Assurance Location: [Insert Location] Job Summary The Head of Quality Control will provide strategic and tactical leadership over all QC laboratory and floor-level testing operations. You will oversee the enforcement of quality standards, manage regulatory and safety compliance, investigate product defects, and drive continuous improvement across the manufacturing or operational lifecycle. Key Responsibilities Strategic & Operational Oversight: Develop, implement, and maintain the Quality Control strategy, testing policies, and operational workflows in alignment with company goals and industry regulations (e.g., ISO, cGMP, HACCP, or equivalent). Inspection & Testing Management: Oversee raw material sampling, in-process testing, and finished product verification to ensure zero-defect output and process integrity. Compliance & Audits: Lead internal quality audits and manage external/regulatory inspections (FDA, ISO, health authorities, or client audits). Root Cause Analysis (RCA): Investigate customer complaints, non-conformances (NCR), and major quality deviations, deploying Corrective and Preventive Actions (CAPA). Team Leadership & Mentorship: Hire, train, supervise, and mentor QC engineers, inspectors, and laboratory technicians; set performance KPIs. Cross-Functional Collaboration: Partner closely with Production, Engineering, R&D, and Supply Chain teams to integrate quality checkpoints early in the product lifecycle Data Reporting: Track and report key quality metrics, defect rates, waste reduction, and compliance trends to senior management.