COMPUTER OPERATOR FOR HOTEL RECEPTIONIST

Manage the hotel reception desk and welcome guests professionally. Handle guest check-in and check-out procedures. Enter and update guest information in the hotel computer system. Manage room bookings, reservations, and cancellations. Handle incoming calls, emails, and guest enquiries. Prepare bills, receipts, and basic payment records. Maintain guest registers, ID records, and daily reception reports. Coordinate with housekeeping and other departments regarding room status. Handle cash/card payments and maintain basic transaction records. Assist guests with general information and resolve routine queries. Maintain proper records using MS Office / Excel or hotel management software. Ensure the reception area remains organized and professional.