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About this role
Outbound Calling: Make regular outbound calls to prospective clients, B2B leads, vendors, and distributors to pitch our import-export offerings.
Inquiry Management: Handle incoming phone calls, website queries, and WhatsApp/email inquiries promptly and professionally.
Lead Generation & Follow-ups: Qualify leads, maintain regular follow-ups with potential clients, and convert inquiries into business opportunities.
Client Database Management: Maintain accurate daily logs of all calls, customer feedback, and lead statuses in CRM software or MS Excel.
Coordination: Work closely with the sales, marketing, and operations teams to align on targets and pass on hot leads for closure.
Relationship Building: Address customer queries, resolve basic complaints, and build long-term professional relationships with clients.
Required skills
Communication Skills: Exceptional verbal communication and listening skills. Fluency in Hindi and English is mandatory; knowledge of regional languages is a plus. Interpersonal Skills: Confident telephone etiquette, persuasive tone, patience, and a positive, problem-solving attitude. Technical Proficiency: Basic computer skills, familiarity with MS Excel, and comfort using smartphones/dialer applications.
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1.2 L–1.8 Lper year
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Sign in Create candidate account ← Back to all jobsExperience1–2 yrs
Work modeOn-site
LocationRaipur
Qualificationany — Graducation, 12th
Openings3