crm - business devlopment executive

Job Purpose We are seeking a driven Business Development Executive to expand our client footprint across B2B channels—including EPC contractors, solar distributors, commercial clients, and industrial accounts. This role combines core sales outreach with pipeline management, ensuring customer relationship management (CRM) workflows run smoothly from lead generation to post-sale support. Key Responsibilities Business Development & B2B Sales Identify, target, and acquire potential B2B buyers, distributors, EPC contractors, and industrial clients for solar module sales. Conduct field visits, client meetings, and plant tours to pitch solar panel manufacturing capabilities and technical specifications. Prepare customized techno-commercial proposals, price quotes, and ROI estimates in coordination with technical and plant teams. Monitor tender opportunities, solar policy updates, net-metering norms, and local regulatory schemes across Chhattisgarh and surrounding markets. Negotiate contracts, close sales deals, and achieve assigned monthly/quarterly revenue targets. CRM & Pipeline Management Manage end-to-end sales pipelines using CRM tools (e.g., Salesforce, Zoho CRM, or internal ERPs). Capture lead data from inbound inquiries, field visits, cold calls, and trade events; log interactions and schedule follow-ups systematically. Maintain regular contact with existing accounts to build long-term relationships, secure re-orders, and drive referral sales. Generate weekly/monthly sales reports, conversion metrics, pipeline forecasts, and market intelligence for senior management. Cross-Functional Coordination Collaborate with production, logistics, and quality assurance teams to ensure timely delivery of solar panels against customer orders. Handle customer feedback, resolve billing/dispatch inquiries, and coordinate post-delivery support. Key Requirements & Qualifications Education: Bachelor’s degree in Business Administration (BBA/MBA), Marketing, Commerce, or Engineering (B.E./B.Tech in Electrical/Mechanical is a plus). Experience: 1–4 years of experience in B2B sales, business development, or client relationship management—preferably in renewable energy, electrical equipment, building materials, or industrial manufacturing. Technical Familiarity: Basic understanding of solar PV module specifications (Mono PERC, TOPCon, Wattage ratings) and solar system setups (On-grid/Off-grid). CRM Skills: Hands-on experience operating CRM systems and managing lead stages. Communication & Negotiation: Strong verbal and written communication skills in Hindi and English. Excellent negotiation and closing abilities. Mobility: Willingness to travel locally and regionally for client visits and site surveys within and around Bhilai/Durg/Raipur. Key Performance Indicators (KPIs) Sales Targets: Monthly revenue generated vs. target. Pipeline Growth: Number of qualified B2B leads added to the CRM. Conversion Rate: Percentage of leads successfully converted to closed contracts. CRM Hygiene: Timeliness and accuracy of deal stage updates and client logs.