COMPUTER OPERATOR

A hotel receptionist-cum-computer operator acts as the primary point of contact for guests and manages digital administrative tasks. They oversee check-ins/check-outs, process bookings, update databases, and handle day-to-day front desk correspondence, requiring strong IT skills and hospitality. Key Responsibilities Front Office Management: Greet guests, answer phone calls, respond to emails, and handle inquiries regarding hotel facilities and local attractions. Computer Operations & Data Entry: Input guest data into update reservation software (e.g., Cloudbeds, RoomKeyPMS), and manage spreadsheets. Guest Services: Manage room allocations, check guests in and out, issue room keys, and handle special requests or complaints. Billing & Administration: Process cash and card transactions, verify payments, prepare invoices, and perform routine computer backups and file maintenance.