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About this role
A Telecaller Executive connects a company and its customers through phone, email, and chat to drive sales, generate leads, and resolve queries. You can view structural templates via the Indeed Telecaller Guide.
Key Responsibilities
Outbound & Inbound Calls: Make outbound calls to pitch products or qualify leads, and handle incoming customer support calls.
Lead Generation & Follow-ups: Nurture potential clients, schedule appointments, and follow up regularly to close sales.
Database & CRM Management: Log call outcomes, update customer records, and document feedback accurately in CRM systems.
Target Achievement: Meet daily, weekly, and monthly call, sales, or resolution metrics
Required skills
Education: High school diploma (10th/12th pass) or a bachelor's degree; freshers are often welcome. Communication: Clear verbal communication, active listening, and a polite phone etiquette. Technical Skills: Basic computer literacy, familiarity with MS Office (Excel), and CRM software. Soft Skills: Persuasion, patience, resilience against rejection, and stress management.
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1.2 L–2.4 Lper year
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Sign in Create candidate account ← Back to all jobsExperience2–3 yrs
Work modeOn-site
LocationRAIPUR
Qualificationany — Graducation
TAT15 days
Openings1