IT ASSISTANT FOR FOUNDRY STEEL SHOTS MANUFACTURING

An IT Assistant Job Description focuses on maintaining hardware and software systems, providing first-line technical support, and ensuring smooth daily computing operations for employees. Job Overview Role Type: Full-time / Entry-level Department: Information Technology (IT) Reports To: IT Manager / Head of IT Key Responsibilities Technical Support: Provide first-line troubleshooting for hardware, software, network, and printer issues. System Installation: Set up, configure, and upgrade computer systems, laptops, peripherals, and operating systems. User Management: Create and manage user accounts, email access, passwords, and permission controls. Inventory Control: Track, issue, and collect company-owned devices (laptops, phones, accessories) for incoming and outgoing staff. Maintenance & Backup: Perform routine system checks, software patching, antivirus updates, and data backup procedures. Documentation & Training: Log support tickets, update technical documentation, and assist in training staff on digital tools and security basics.